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Service Locator

Find a service centre closest to you. Select your state and city from the lists below.

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MAHINDRA & MAHINDRA LTD.

Automotive Division, AFS,
Mahindra Tower, 3rd Floor,
Akurli Road, Kandivali (East),
Mumbai - 400101
Tel : 022-28849588 / 022-28468525
Fax : 022-28468523

For 24x7 Road-side Assistance for your NuvoSport,call on (Toll Free) number 1800 102 7006 or give a miss call on 09223933330. Check sticker pasted on the rear windscreen of your vehicle or your Owner's manual.

24x7 "With You Hamesha" Helpline
number 1800 209 6006 (Toll Free).

For any product/service related enquiry,
email us at - [email protected].

Faqs

How does Mahindra handle customer concerns/feedback?
- Mahindra has always been a customer-centric company. We value your feedback and strive to address your concerns and feedback with speed and empathy and in a fair and transparent manner.
How can I send feedback on my experience with a dealer or an individual ?
- You can send your feedback through telephone or email or through the Queries & Feedback Section of this website or through a feedback form available at all our dealer showrooms and workshops. You can also visit our "With You Hamesha" website/mobile app (www.withyouhamesha.com) & give your feedback in Get In touch section Or you can call us on 18002096006.
If I have a concern with your local dealership and want intervention from Mahindra & Mahindra Ltd, Who do I contact ?
- M&M has 18 regional offices (Delhi, Lucknow, Jaipur, Chandigarh, Noida, Karnal, Mumbai, Bhopal, Ahmedabad, Pune, Kolkata, Patna, Bhubaneswar, Guwahati, Chennai, Hyderabad, Bangalore and Cochin). Each of these offices have Customer Care Managers who are responsible for specific dealerships. You can reach the regional offices through :Call at: 1800 209 6006 Tweet us on @18002096006 Email: [email protected]. Website: www.withyouhamesha.com
I have already contacted your local Customer Care team but would like some senior to talk to me, what should I do?
- We have 18 RCCMs (Regional Customer Care Managers) who are in charge for their respective states. The RCCM for your region/ state will contact you back if you mention this desire to any individual you are talking to at M&M. You can also send a mail to [email protected] making a request that you want to talk to the RCCM. Rest assured you will be contacted back. You can also contact us on www.withyouhamesha.com or call us on 18002096006 or tweet us on @18002096006.
How long will it take for my communication to be responded to ?
- Our Customer Care team shall endeavour to reply to you within 1 working day.
If I want to share my concern and experience to M&M Head office. What procedure do I follow?
- You can send your communication to Head - Customer Experience, Mr. Abdul Syed, on [email protected]. He will strive to respond back to you within 6 hours during working days and when he is in office. A copy of this mail communication should also be marked to [email protected]
How do I reach the top person in M&M?
- The top most office in M&M is that of Managing Director. He can be reached on [email protected]
I am facing a product expectation gap and want this to be reported to the relevant department at Mahindra, how should I ensure this happens ?
- We will be glad to know your feedback regarding any of our products. You can address the communication to: The Brand Manager and mail it to [email protected]
Who should I contact in case of product or service related enquiry ?
- Please call our 24 x 7 WITH YOU HAMESHA toll free number 1800 209 6006 for your queries
How do I know that the dealership is charging me the correct prices for products and services?
- For all vehicles the ex-showroom prices as applicable for the particular city are declared in advance by Mahindra & Mahindra. This information is available on our website. For spare parts, Mahindra & Mahindra declares the respective MRPs (Maximum Retail Prices). Labour charges for services rendered are based on hourly flat-rate as per city classification. These have been pre-defined by M&M and each job is charged by the standard number of hours that is necessary for the job. (The calculation will be done on the basis of hours required for job multiplied by flat rate applicable for the city.

Owner's Manual

DOWNLOAD owner’s manual

Top Gear Club

When you become a member of TopGear Club, you're a part of the Mahindra family. It is an exclusive programme created to give a delightful and unforgettable ownership experience. Here's a quick glance through the benefits that will contribute to make the TopGear Club journey amazing.

Experience

Excite

Elevate

Escape

TopGear Club welcomes you with a gift of security - a Personal Accident Insurance benefit of Rs. 25 lakhs
Range of Lifestyle benefits which includes Club Mahindra Holidays & many more
Exclusive offers from some of the best brands
Click here to know more

Referral Program

Refer The NuvoSportInvite your friends to live the SUV life. If you are a Mahindra vehicle owner, you can refer the NuvoSport to your friends for a test drive!

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Shield Warranty

This is an optional extended warranty scheme from M&M that covers unforeseen mechanical and electrical breakdown on your NuvoSport. Immediately after the expiry of your original warranty, the extended warranty is activated.

Why NuvoSport Shield?

Takes care of unexpected and non-budgeted expenses
Convenience of one-time payment
Provides better resale value for your vehicle
The benefits are applicable at all M&M authorised dealerships across India
Shield ownership is transferable even in case your NuvoSport changes ownership

What does it cover?

Any mechanical or electrical breakdown defined by your dealer as a defect as per the terms and conditions of this warranty. Some of the covereditems include (but are not limited to) :

Engine Parts
Transmission System
Cooling System
Steering System
Fuel System
Suspension
Electrical System (factory-fitted)
Chassis System

Note: Please refer to terms and conditions for complete details

When does the Mahindra NuvoSport Shield start?

As soon as the original warranty expires

What are the eligibility criteria to register my NuvoSport under NuvoSport Shield?

Criteria mentioned below:
The vehicle must be covered under original warranty and should have not covered more than 3 years or 100,000 km at the time of registration
As per the maintenance schedule, the vehicle must have been maintained by an authorized M&M dealer.
The vehicle must be free of accidents at the time of registration.

For the all-new Mahindra NuvoSport with OE Warranty of 1,00,000 kms or 3 years

OPTIONS	List Price (In INR)	GST @ 18%	MRP with Tax (In INR)
Option 1: "SHLD58"
4th Year or Up to 1,00,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle	7237	1303	8540
If opted beyond 60 days but within 1 year period from date of sale of new vehicle	7737	1393	9130
If opted beyond 1 year but within the expiry of original 3 years warranty of the vehicle	8237	1483	9720
Option 2: "SHLD59"
4th & 5th Year or Up to 1,20,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle	13114	2361	15475
If opted beyond 60 days but within 1 year period from date of sale of new vehicle	13614	2451	16065
If opted beyond 1 year but before the expiry of original 3 years warranty of the vehicle	14114	2241	16655
Option 3 : "SHLD60"
5th Year or Up to 1,20,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle	8114	1461	9575
If opted beyond 60 Days but before the expiry of original 3 years warranty of the vehicle	8614	1551	10165
If opted beyond 3 years but within the expiry of extended 4th shield of the vehicle*	9114	1641	10755
Note:* This option is only applicable for vehicles which have bought 4th year shield option

Tips

Maintenance Tips
- 1 Try to drive at a steady speed between 60 and 80 km/hr.
- 2 Avoid accelerating or decelerating unnecessarily.
- 3 Incorrect gearshifts can lead to an increase in fuel consumption.
- 4 Keeping the leg on the clutch pedal leads to increased fuel consumption as well as damages to the clutch plate
- 5 Under inflated tyres increase rolling resistance - this leads to higher fuel consumption.
- 6 Keep the Air conditioner in “LO” mode (if the feature is available) whenever the ambient is not very hot.
- 7 Additional weight leads to increase in fuel consumption – Remove all unnecessary weights like golf equipment etc when not required.
- 8 For best fuel economy, use the recommended grade of engine oil & lubricants mentioned in the owner's manual.
- 9 While at traffic signals, switch off the engine - A micro-hybrid equipped variant will do it automatically for you.
Safety Tips
- 1 Safety starts with buckling the seat belt.
- 2 Ensure all the passengers including the rear seat passengers are wearing the seat belt.
- 3 We recommend that you use only genuine parts supplied by Mahindra & Mahindra.
- 4 Always align top of the head restraint with the top of your head or as close to it as possible.
- 5 Never use a mobile phone or personal music device while driving. This may take your focus off the road and lead to accidents.
- 6 Do all preventive maintenance of your vehicle and stick to the maintenance schedule.
Driving Tips
- 1 Always maintain speed limits & avoid sudden acceleration or deceleration.
- 2 Never use the clutch pedal as a foot rest – it leads to premature wear of the clutch plates.
- 3 Keep a safe distance from the car ahead of you.
Air-conditioning Tips
- 1 For best AC effectiveness, use Recirculation mode.
- 2 Try to park your car in shade.
- 3 If parked in the hot sun for long, open all the windows completely to vent the hot air out before switching ON the AC.
- 4 Clean the AC filter(s) at regular intervals.

owner’s zone